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ORCHIDSEVEN ONLINE PRIVACY STATEMENT
OrchidSeven is committed to protecting your privacy. Please read the OrchidSeven Online Privacy Statement below for additional details about particular OrchidSeven sites and services that you may use.
This OrchidSeven Online Privacy Statement applies to data collected by OrchidSeven through the majority of its Web sites and services, as well as its offline product support services. It does not apply to those OrchidSeven sites, services and products that do not display or link to this statement or that have their own privacy statements.
Collection of Your Personal Information
In order to access some services from OrchidSeven, you may have to use your credentials already registered with us. As part of creating your credentials, you may also be requested to provide questions and secret answers, which we use to help verify your identity and assist in resetting your password, as well as an alternate email address. A unique ID number / Name will be assigned to your credentials which will be used to identify your credentials and associated information.
At some OrchidSeven sites, we ask you to provide personal information, such as your e-mail address, name, home or work address or telephone number. If you choose to make a purchase or sign up for a paid subscription service, we will ask for additional information, such as your credit card number and billing address, that is used to create a OrchidSeven billing account.
We may collect information about your visit, including the pages you view, the links you click and other actions taken in connection with OrchidSeven sites and services. We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring Web site addresses.
When you receive newsletters or promotional e-mail from OrchidSeven, we may use web beacons (described below), customized links or similar technologies to determine whether the e-mail has been opened and which links you click in order to provide you more focused e-mail communications or other information.
Use of Your Personal Information
OrchidSeven collects and uses your personal information to operate and improve its sites and deliver the services or carry out the transactions you have requested. These uses may include providing you with more effective customer service; making the sites or services easier to use by eliminating the need for you to repeatedly enter the same information; performing research and analysis aimed at improving our products, services and technologies; and displaying content and advertising that are customized to your interests and preferences.
We also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements. We may also occasionally send you product surveys or promotional mailings to inform you of other products or services available from OrchidSeven and its affiliates.
Personal information collected on OrchidSeven sites and services may be stored and processed in India or any other country in which OrchidSeven or its affiliates, subsidiaries or agents maintain facilities, and by using a OrchidSeven site or service, you consent to any such transfer of information outside of your country.
Sharing of Your Personal Information
Except as described in this statement, we will not disclose your personal information outside of OrchidSeven and its controlled subsidiaries and affiliates without your consent. Some OrchidSeven sites allow you to choose to share your personal information with select OrchidSeven partners so that they can contact you about their products, services or offers.
Some OrchidSeven services may be co-branded and offered in conjunction with another company. If you register for or use such services, both OrchidSeven and the other company may receive information collected in conjunction with the co-branded services.
We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, hosting websites, processing transactions, or performing statistical analysis of our services. Those companies will be permitted to obtain only the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose.
We may access and/or disclose your personal information if we believe such action is necessary to: (a) comply with the law or legal process served on OrchidSeven; (b) protect and defend the rights or property of OrchidSeven (including the enforcement of our agreements); or (c) act in urgent circumstances to protect the personal safety of users of OrchidSeven services or members of the public.
Accessing Your Personal Information
You may have the ability to view or edit your personal information online. In order to help prevent your personal information from being viewed by others, you will be required to sign in with your credentials (login ID and password). The appropriate method(s) for accessing your personal information will depend on which sites or services you have used.
Communication Preferences
You can stop the delivery of future promotional e-mail from OrchidSeven sites and services by following the specific instructions in the e-mail you receive.
These do not apply to mandatory service communications that are considered part of certain OrchidSeven services, which you may receive periodically unless you cancel the service.
Security of Your Personal Information
OrchidSeven is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. When we transmit highly confidential information (such as a credit card number or password) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always choose to log out before leaving a site or service to protect access to your information from subsequent users.
Collection and Use of Children's Personal Information
Many OrchidSeven sites and services are intended for general audiences and do not knowingly collect any personal information from children. When a OrchidSeven site does collect age information, and users identify themselves as under 13, the site will either block such users from providing personal information, or will seek to obtain consent from parents for the collection, use and sharing of their children's personal information. We will not knowingly ask children under the age of 13 to provide more information than is reasonably necessary to provide our services.
Please note that if you grant consent for your child to use OrchidSeven services, this will include such general audience communication services as e-mail, instant messaging, and online groups, and your child will be able to communicate with, and disclose personal information to, other users of all ages. Parents can change or revoke the consent choices previously made, and review, edit or request the deletion of their children's personal information. If we change this privacy statement in a way that expands the collection, use or disclosure of children's personal information to which a parent has previously consented, the parent will be notified and we will be required to obtain the parent's additional consent.
We encourage you to talk with your children about communicating with strangers and disclosing personal information online. You and your child can visit our online safety resources for additional information about using the Internet safely.
Use of Cookies
Some OrchidSeven online Services may use "cookies" to enable you to sign in to our services and to help personalize your online experience. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer.
OrchidSeven services may use cookies to store your preferences and other information on your computer in order to save you time by eliminating the need to repeatedly enter the same information and to display your personalized content and appropriate advertising on your later visits to these sites.
When you sign out, these cookies are deleted from your computer.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to sign in or use other interactive features of OrchidSeven sites and services that depend on cookies.
Use of Web Beacons
OrchidSeven Web pages may contain electronic images known as Web beacons - sometimes called single-pixel gifs - that may be used to assist in delivering cookies on our sites and allow us to count users who have visited those pages and to deliver co-branded services. We may include Web beacons in promotional e-mail messages or our newsletters in order to determine whether messages have been opened and acted upon.
OrchidSeven may also employ Web beacons from third parties in order to help us compile aggregated statistics and determine the effectiveness of our promotional campaigns. We prohibit Web beacons on our sites from being used by third parties to collect or access your personal information.
Finally, we may work with other companies that advertise on OrchidSeven sites to place Web beacons on their sites in order to allow us to develop statistics on how often clicking on an advertisement on a OrchidSeven site results in a purchase or other action on the advertiser's site.
Use of Third Party Ad Networks
The majority of the online banner advertisements you see on OrchidSeven Web pages are displayed by OrchidSeven. However, we allow other companies, called third-party ad servers or ad networks, to display advertisements on OrchidSeven Web pages. Some of these ad networks may place a persistent cookie on your computer in order to recognize your computer each time they send you an online advertisement. In this way, ad networks may compile information about where you, or others who are using your computer, saw their advertisements and determine which ads are clicked on. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to you. OrchidSeven does not have access to the cookies that may be placed by the third-party ad servers or ad networks.
OrchidSeven is concerned about controlling unsolicited commercial e-mail, or "spam." OrchidSeven has a strict Anti-Spam Policy prohibiting the use of any e-mail address for spam. OrchidSeven will not sell, lease or rent its e-mail subscriber lists to third parties.
Enforcement of This Privacy Statement
If you have questions regarding this statement, you should first contact us by using our Web form. Alternatively you can mail us at privacy@orchidseven.com
Changes to This Privacy Statement
We will occasionally update this privacy statement to reflect changes in our services and customer feedback. When we post changes to this Statement, we will revise the "last updated" date at the top of this statement. If there are material changes to this statement or in how OrchidSeven will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how OrchidSeven is protecting your information.
Contacting Us
OrchidSeven welcomes your comments regarding this privacy statement. If you have questions about this statement or believe that we have not adhered to it, please contact us by using our Web form.
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